Battle-Tested Solutions for Customer Care and Operations Leaders
Today’s customer service and operations leaders face tough challenges.
- Rising costs of supplies and labor
- Hard to find outsourcing partners you can trust
- Getting savings from outsourcing, without sacrificing quality or service
- Workforce management through business peaks and valleys
- Employee recruitment, retention and training challenges
- Driving growth and profit in today’s omnichannel world
Customer Care and Operations Relief From A Trusted Partner Like You
Affordable Print and Mail Solutions
Long before we offered affordable solutions to clients like you, we were the internal print and mail center for Colony Brands. Focused on one touchpoint at a time, we grew to more than 35 million pieces printed and 1.55 billion pieces inserted each year. Today, we’re unbeatable.
Unique Model for Contact Center Outsourcing Excellence
Unlike other outsource providers, we started as the internal contact center services operation for Colony Brands and mastered the at-home, flexible employee agent model 25 years ago for unmatched efficiency and proven satisfaction scores. We handle 20 million contacts a year.
Lockbox Services for Fast, Secure Mailed Payment Processing
With more than 30 years’ experience in direct-to-consumer credit, we can securely process more than 20,000 mailed payments an hour, offering our clients relief from the cost and headache of processing mailed payments manually.
Battle-Tested Solutions for Operations and Customer Care Leaders
ContactGURU
- Outsource contact center services to reduce cost
- Drive higher satisfaction without headaches
- Leverage our proven staffing model and results
PrintGURU
- Save money on transactional printing and mailing
- Streamline operations with BPO for print services
- Outsource supply inventory management, gain efficiencies
LockboxGURU
- Slash labor costs with secure automated payment processing for checks, money orders and more
- Process high volumes of mailed payments in record time
More GURU Solutions Suite Offerings for Catalog Industry Leaders
Book a Call. Get big savings.
You’ll find our pricing very tough to beat. Let us prove it to you.
- Book a 30-min Call with our GURUs
- See what we can do for your customer care and operations teams
- Get a $100 gift card from The Swiss Colony as our thanks for your time. (We know folks in the food gift biz.)