Insights
![Financial Institutions Win With Outsourcing](https://www.imsdm.com/wp-content/uploads/sites/30/2024/06/Financial-Institutions-Win-With-Outsourcing-7-15-Blog-768x438.jpg)
Managing a bank or credit union today is no small feat. Customers have high expectations for service quality and attention to detail, especially when they…
![Outsourced Print and Mail Saves Higher Ed Time, Money](https://www.imsdm.com/wp-content/uploads/sites/30/2024/06/Outsourced-Print-and-Mail-Saves-Higher-Ed-Time-Money-7-9-Blog-768x438.jpg)
Navigating the complex landscape of higher education, leaders are constantly tasked with balancing the diverse talents of students and staff while managing limited resources effectively.…
![Resurgence of Catalogs in Omnichannel Marketing Strategies](https://www.imsdm.com/wp-content/uploads/sites/30/2024/06/Resurgence-of-Catalogs-in-Omnichannel-Marketing-Strategies-7-1-Blog-768x438.jpg)
In an era dominated by digital communications, print catalogs are making a surprising and robust comeback in marketing channels. The New York Times reported that…
![Contact Center Employee Retention Linked To Customer Loyalty](https://www.imsdm.com/wp-content/uploads/sites/30/2024/06/Contact-Center-Employee-Retention-Linked-To-Customer-Loyalty-6-24-Blog-768x438.jpg)
Keeping your contact center team happy is key to keeping customers happy and sales rolling in. Ever noticed that the best places to buy from…
![](https://www.imsdm.com/wp-content/uploads/sites/30/2024/06/6-18-Blog-768x438.jpg)
As direct marketing professionals, we’re all too familiar with the pitfalls of cannibalization. It’s a thorn in our side, eating into potential profits. Tackling the…
![The Art and Science of Catalog Product Assortment Strategies-Data-Explosion](https://www.imsdm.com/wp-content/uploads/sites/30/2024/06/The-Art-and-Science-of-Catalog-Product-Assortment-Strategies-6-12-Blog-768x438.jpg)
In the world of catalog merchandising, the interplay between art and science forms the bedrock of success for your product mix. The art of merchandising…
![CFOs Love the Right Private Label Credit Program](https://www.imsdm.com/wp-content/uploads/sites/30/2024/06/CFOs-Love-the-Right-Private-Label-Credit-Program-768x438.jpg)
Getting multi-title catalog company CFOs and financial executives on board with new programs can be a tough sell. It’s almost a running joke among our…
![4-25-2024-AssortmentGURU-Blog-Post](https://www.imsdm.com/wp-content/uploads/sites/30/2024/04/4-25-2024-Blog-768x438.jpg)
The Challenge Our Insights Our Approach Results Conclusion Catalog retailer Montgomery Ward wanted to improve its print catalog and Google Shopping results. They’d once been…
![4-22-2024-ZAPFI-Blog-Post](https://www.imsdm.com/wp-content/uploads/sites/30/2024/04/4-22-2024-Blog-768x438.jpg)
For finance and marketing executives at large direct mail companies, understanding the dynamics of private label credit programs is crucial. When partnering with banks for…
![Credit Union 4-18-2024-Blog](https://www.imsdm.com/wp-content/uploads/sites/30/2024/04/4-18-2024-Blog-768x438.jpg)
Credit unions, as member-owned financial institutions, prioritize delivering exceptional member service while keeping expenses low. This balance sets them apart from the competition and is…